Access Bank has issued a statement regarding reports on social media about an alleged privacy violation involving a former Contact Centre Agent. In a statement titled, Our Position on Allegation Against Former Contact Centre Agent, the bank confirmed that the case has been handed over to the relevant authorities, and it is fully cooperating with the ongoing investigation.
Access Bank emphasized its zero-tolerance policy towards harassment, data breach, and any form of privacy violation. The financial institution also stated that it is actively supporting the affected employees, underlining that the safety, dignity, and well-being of its employees and customers are its highest priority.
Access Bank urged the public to rely only on official communication channels for verified updates. By reinforcing its commitment to customer privacy protection, secure banking services, and high ethical standards, Access Bank continues to strengthen trust with its customers and stakeholders.
For accurate news and further updates, customers and the public are encouraged to stay connected through Access Bank’s official platforms.